Remote Exhibit Operations Manager

Global Business Travel Association; Annapolis (MD); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Remote work

Job summary

Global Business Travel Association (GBTA) is seeking an Exhibit Operations Specialist for a remote position. The role oversees exhibit fulfillment, data management, floor plans, and coordination across sales, marketing, and events teams to support five global expos.

You will manage badges, service manuals, prospectuses, and expo materials, while ensuring smooth housing, registration, and logistics. Occasional travel and flexible hours are required.

Qualifications

• Bachelor's degree in marketing, project management or related field.
• Minimum of 2-3 years marketing, sales operations, or business development experience.
• Strong working knowledge of Salesforce or similar CRMs.
• Working knowledge of all Microsoft Office products, including strong PowerPoint skills.
• Self-motivated, proactive, and comfortable working independently in a remote environment, while thriving in a fast-paced working environment.
• Ability to work varying hours based on events needs and global time difference accommodations, may include evenings and weekends.
• Certified in Exhibition Management (CEM) designation through the IAEE preferred but not required.
• Salesforce certifications.
• Remote work environment.
• Prolonged periods sitting/remaining stationary at a desk and working on a computer.

Responsibilities

• Manage exhibit deliverables for all events, partnering with the sales operation fulfillment team on deliverables.
• Update expo floor plan to website as needed and maintain expo database records.
• Approve and track expo booth support badges and review event forms for approval.
• Develop and produce exhibitor service materials and marketing collateral for global expos.
• Develop and maintain floor plans for all five global expos and coordinate with service contractors on logistics.
• Coordinate housing and registration processes with meetings department.
• Assist exhibitors with Appointment tool usage and communications.
• Coordinate exhibitor move-in/move-out and other operational requirements.
• Identify upsell opportunities to generate incremental expo revenue and manage booth add-ons.
• Create invoices from Salesforce and ExpoFP; manage distribution and auditing of invoices; liaise with Finance and Sales on outstanding invoices.

Skills

Sales coordination

Remote work

Time management

Communication

Education

Bachelor's degree in marketing or related field

Tools

Salesforce

Microsoft Office

Job description

Global Business Travel Association (GBTA) is seeking an Exhibit Operations Specialist for a remote position. The role oversees exhibit fulfillment, data management, floor plans, and coordination across sales, marketing, and events teams to support five global expos.

You will manage badges, service manuals, prospectuses, and expo materials, while ensuring smooth housing, registration, and logistics. Occasional travel and flexible hours are required.