Remote Exhibit Operations Lead

Global Business Travel Association; Pennsylvania; Remote; USD 48,000 - 64,000; Full time

Job summary

GBTA is seeking an Exhibit Operations Specialist to manage exhibit fulfillment, database records, floor plans, and remote operations for global expos. The role collaborates with Sales, Marketing and Finance to support events and drive revenue.

Requires a bachelor’s degree and 2–3 years of marketing or operations experience; Salesforce knowledge and Microsoft Office skills are essential. Remote work is supported, with occasional travel as needed.

Qualifications

• Bachelor’s degree in marketing, project management or related field.
• 2–3 years of marketing, sales operations, or business development experience.
• Strong working knowledge of Salesforce or similar CRMs.
• Proficient in Microsoft Office, especially PowerPoint.
• Ability to work remotely in a fast-paced environment; flexible hours.
• Certified Exhibition Management (CEM) designation preferred but not required.
• Salesforce certifications.
• Remote work environment.
• Travel may be required.

Responsibilities

• Deliver exhibit fulfillment for all events and update the expo database.
• Manage approval and tracking of expo booth badges and show mappings.
• Collaborate on development of exhibitor manuals, prospectus, and marketing materials.
• Develop and maintain floor plans for global expos with show mapping systems.
• Coordinate housing, registration, and move-in/move-out logistics.
• Guide exhibitors through appointment tools and communications.
• Work with internal/external teams to fulfill expo needs and signage.
• Drive incremental revenue through upsell opportunities with exhibitors.
• Create and track invoices in Salesforce/ExpoFP and coordinate collections.

Skills

Salesforce knowledge

PowerPoint skills

Microsoft Office

Remote work capability

Education

Bachelor’s degree in marketing, project management or related field

Tools

Salesforce

Job description

GBTA is seeking an Exhibit Operations Specialist to manage exhibit fulfillment, database records, floor plans, and remote operations for global expos. The role collaborates with Sales, Marketing and Finance to support events and drive revenue.

Requires a bachelor’s degree and 2–3 years of marketing or operations experience; Salesforce knowledge and Microsoft Office skills are essential. Remote work is supported, with occasional travel as needed.