Remote Exhibit Operations & Fulfillment Specialist

Global Business Travel Association; Illinois; Remote; USD 60,000 - 80,000; Full time

Job summary

GBTA, a leading global business travel association, is seeking an Exhibit Operations Specialist for a remote position. The role oversees exhibit fulfillment, invoicing, reporting, and cross‑department coordination to ensure successful events across multiple markets.

The candidate will manage booth sales execution, floor plans, exhibitor communications, and related materials while collaborating with sales, marketing, and operations teams. Remote work with travel up to 15% may be required.

Qualifications

• Bachelor’s degree in marketing, project management or a related field.
• Minimum of 2–3 years marketing, sales operations, or business development experience.
• Strong working knowledge of showing mapping systems such as ExpoFP, Map Your Show, Expocad.
• Strong working knowledge of Salesforce or similar CRMs.
• Strong working knowledge of Cvent.
• Advanced Microsoft Office skills, especially PowerPoint.
• Detail oriented and highly organized with strong communication skills.
• Able to work independently in a remote environment and collaborate across teams.
• Willingness to work varying hours to accommodate events across time zones.

Responsibilities

• Responsible for exhibit deliverables for all events and partner with sales operation fulfillment.
• Respond to exhibitor requests, agreements and invoices; generate reports.
• Manage booth sale confirmations, deadlines and expo floor plan updates.
• Update exhibitor contacts and database records; maintain floor plans on the website.
• Monitor expo badges and approvals in show mapping system.
• Collaborate on development of exhibitor manuals, prospectus and marketing materials.
• Coordinate floor logistics with service contractors and housing/registration teams.
• Drive incremental revenue by upselling expo opportunities to exhibitors.

Skills

Detail oriented

Organizational skills

Written and verbal communication

Remote work adaptability

Time management

Cross-team collaboration

Self-motivated

Education

Bachelor’s degree in marketing, project management or related field

Tools

ExpoFP

Map Your Show

Expocad

Salesforce

Cvent

Microsoft Office

PowerPoint

Job description

GBTA, a leading global business travel association, is seeking an Exhibit Operations Specialist for a remote position. The role oversees exhibit fulfillment, invoicing, reporting, and cross‑department coordination to ensure successful events across multiple markets.

The candidate will manage booth sales execution, floor plans, exhibitor communications, and related materials while collaborating with sales, marketing, and operations teams. Remote work with travel up to 15% may be required.