Remote Epic Willow Analyst: Pharmacy Systems & Optimization

Health Choice Network; Miami, Fort Lauderdale (FL, FL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

100% Remote

Employer-Paid Medical Insurance

Annual $1,500 HSA Contribution

Generous PTO

403(b) Retirement Plan with Employer "

Professional Development & Education

Job summary

Health Choice Network is seeking an Epic Willow Analyst to support design, configuration, optimization, and maintenance of Epic Willow Ambulatory applications and pharmacy technologies.

This role partners with pharmacy operations, clinical teams, and business stakeholders to deliver efficient, compliant, and innovative pharmacy solutions that support outpatient, retail, specialty pharmacy, and 340B operations.

Qualifications

• Current Epic Willow Ambulatory Certification required.
• Bachelor’s degree in IT, Healthcare Admin, Pharmacy, or related field preferred.
• Minimum of 3 years supporting Epic Willow Ambulatory in a healthcare setting.
• Strong understanding of outpatient, retail, and specialty pharmacy operations.
• Experience configuring ERX, medication dispensing, compounding, and charging workflows.
• Experience troubleshooting pharmacy application interfaces and integration workflows.
• Knowledge of testing methodologies, upgrades, and lifecycle management.
• Strong analytical, problem-solving, and customer service skills.
• Excellent written, verbal, and interpersonal communication.
• Ability to manage multiple priorities in a fast-paced healthcare environment.

Responsibilities

• Configure, maintain, and optimize Epic Willow Ambulatory applications and pharmacy workflows.
• Design and support ERX records, medication dispensing workflows, charging structures, and compounding configurations.
• Analyze outpatient, retail, and specialty pharmacy operations and translate requirements into system solutions.
• Troubleshoot and resolve production incidents, e-prescribing errors, and user issues.
• Support and maintain integrations with POS, automated dispensing, and third-party technologies.
• Perform testing for maintenance releases, enhancements, and major upgrades.

Skills

Epic Willow Ambulatory Certification

Pharmacy operations knowledge

Testing & QA

Analytical thinking

Customer service skills

Education

Bachelor’s degree in Information Technology, Healthcare Administration, Pharmacy, Clinical Informatics, or a related field

Tools

ERX configuration tools

Epic integrations

Job description

Health Choice Network is seeking an Epic Willow Analyst to support design, configuration, optimization, and maintenance of Epic Willow Ambulatory applications and pharmacy technologies.

This role partners with pharmacy operations, clinical teams, and business stakeholders to deliver efficient, compliant, and innovative pharmacy solutions that support outpatient, retail, specialty pharmacy, and 340B operations.