Remote Enterprise Solutions Engineer: AI & UCaaS Innovator

Zoom; Lincoln (NE); Hybrid; USD 146,000 - 319,000; Full time

Benefits offered by this job

Benefits package

Job summary

Zoom is seeking a Senior Solutions Engineer in Lincoln, NE to act as the lead technical advocate for strategic accounts. You’ll partner with the Strategic Accounts team to design multi-product solutions across Meetings, Phone, Contact Center, Rooms, and AI-powered offerings.

You will guide technical discovery, build demos and POCs for complex enterprises, translating requirements into actionable product recommendations while collaborating with Product and Engineering.

Qualifications

• 5+ years in solutions engineering for enterprise customers.
• Broad UCaaS knowledge across SaaS collaboration, voice, contact center, video.
• Hands-on with API integrations, networking, security and cloud infra.
• Strong business acumen and executive-level communication.
• Demonstrated interest or experience in AI-driven solutions.

Responsibilities

• Lead technical sales engagements across Zoom platform including Meetings, Phone, Contact Center, Rooms, and AI-powered solutions.
• Drive technical discovery, design, demos, and POCs for complex enterprise needs.
• Translate customer requirements into product recommendations and liaise with Product/Engineering.
• Articulate Zoom’s architectural advantages and AI use cases to diverse stakeholders.
• Collaborate with AEs, PMs, and specialists to manage RFPs/RFQs and remove blockers.

Skills

Solutions engineering

Enterprise pre-sales

UCaaS stack

APIs

Networking

Cloud infrastructure

AI in business

Executive presence

Job description

Zoom is seeking a Senior Solutions Engineer in Lincoln, NE to act as the lead technical advocate for strategic accounts. You’ll partner with the Strategic Accounts team to design multi-product solutions across Meetings, Phone, Contact Center, Rooms, and AI-powered offerings.

You will guide technical discovery, build demos and POCs for complex enterprises, translating requirements into actionable product recommendations while collaborating with Product and Engineering.