Remote Enterprise IoT Implementation Consultant

Samsara; Dallas (TX); Remote; USD 100,000 - 152,000; Full time

Job summary

Samsara is hiring for a Senior Customer Success role focused on enterprise customers. You will join the Implementation team, owning relationships from onboarding to renewal and ensuring customers adopt and gain value from Samsara’s IoT solutions across fleets and industrial assets.

You will work cross-functionally with Sales, Support, Sales Engineering and Product, travel up to 10% as needed, and operate in a fully remote model within the US (except NYC).

Qualifications

• 6+ years of experience in a senior Customer Success, account management, or strategic consulting role.
• Experience supporting or working with technical products.
• Excellent consultative skills with experience in end-to-end system implementations.
• Proven track record of building trust and communicating effectively with executives and day-to-day users.
• Bachelor’s degree from a 4-year institution.

Responsibilities

• Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with Samsara’s IoT platform.
• Manage the deployment of Samsara technology to large-scale customers, enabling customers to achieve quick time to value in their investment.
• Create launch plans and a roadmap to increase product usage.
• Track implementation progress, participation, product adoption, and account health.
• Run training sessions and demonstrate Samsara’s technology to executives and day-to-day users across multiple use cases.

Job description

Samsara is hiring for a Senior Customer Success role focused on enterprise customers. You will join the Implementation team, owning relationships from onboarding to renewal and ensuring customers adopt and gain value from Samsara’s IoT solutions across fleets and industrial assets.

You will work cross-functionally with Sales, Support, Sales Engineering and Product, travel up to 10% as needed, and operate in a fully remote model within the US (except NYC).