Remote Enterprise IoT Implementation Consultant

Samsara Inc.; Austin (TX); A distancia; USD 100.000 - 153.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible remote model

Professional development stipend

Health and parental leave

Descripción de la vacante

Samsara is seeking a strategic Implementation-focused role within the Strategic Customer Success team. You will own deployments for large-scale customers, guiding onboarding, adoption, and renewal while partnering with Sales, Support, and Product to ensure value realization.

You will work cross-functionally with executives and day-to-day users, delivering training, ensuring adoption, and expanding product usage across diverse use cases. This is a remote position with nationwide US eligibility.

Formación

• 6+ years in a senior Customer Success, account management, or strategic consulting role.
• Enterprise SaaS experience preferred.
• Strong priority management and high emotional intelligence.
• Experience supporting or working with technical products.
• Solutions-oriented with strong problem solving skills.
• Excellent consultative skills with experience in end to end system implementations.
• Proven track record of building trust and communicating effectively with executives and stakeholders.

Responsabilidades

• Be on the front-lines and ensure customers increase safety, efficiency, and sustainability of operations with our IoT platform.
• Manage deployment of Samsara technology to large-scale customers, enabling quick time to value.
• Create launch plans and a roadmap to increase product usage.
• Track implementation progress, adoption, and account health.
• Run training sessions and demos for executives and day-to-day users across use cases.
• Juggle multiple engagements and work cross-functionally to deliver an exceptional experience.
• Serve as a mentor to the wider Customer Success and Support teams.
• Deeply understand Samsara platform capabilities and explain them to all customer types.
• Champion Samsara’s cultural principles as we scale globally.

Conocimientos

Enterprise SaaS

Customer Success

Account management

Strategic consulting

Technical product experience

Stakeholder communication

Remote collaboration

Training delivery

Educación

Bachelor’s degree from a 4-year institution

Descripción del empleo

Samsara is seeking a strategic Implementation-focused role within the Strategic Customer Success team. You will own deployments for large-scale customers, guiding onboarding, adoption, and renewal while partnering with Sales, Support, and Product to ensure value realization.

You will work cross-functionally with executives and day-to-day users, delivering training, ensuring adoption, and expanding product usage across diverse use cases. This is a remote position with nationwide US eligibility.