Remote Enterprise Implementation Lead

uniteus; United States; Remote; USD 100,000 - 125,000; Full time

Benefits offered by this job

Remote, U.S.-based position

Up to 20% travel

Comprehensive medical, dental, and vis

Flexible time off

14 paid company-wide holidays

401(k) with employer match

HSAs/FSAs

Commuter benefits

Life and AD&D, disability, accident, &

Pet insurance

Home-office equipment provided

Job summary

uniteus is seeking an Enterprise Implementation Manager to lead end-to-end deployments of our health and human services software. This role is primarily remote with occasional on-site embedding, blending project management, customer success, and workflow design to accelerate client value.

You will manage multiple implementations, coordinate cross-team delivery, and create training plans and workflow documentation as you guide customers through care-network development from kickoff to go-live.

Qualifications

• 3+ years in business, technology, consulting, public health, or social services.
• Proven implementation and project management skills with customer relationships.
• Ability to manage multiple customers and projects simultaneously.
• Strong communication and presentation skills for varied audiences.
• Balance of organizational rigor and agility when plans change.
• Experience analyzing data to surface insights and drive action.

Responsibilities

• Drive small to large-scale implementations as project manager and primary contact.
• Coordinate cross-team delivery, identifying dependencies and keeping on schedule.
• Produce customer collateral including training plans and workflow docs.
• Guide customers through development and execution of a coordinated care network.
• Plan and monitor projects including SAML SSO implementations.
• Maintain accurate internal systems to support pipeline and resource management.

Skills

Project management

CRM coordination

Consultative advisory

Communication & presentation

Data analysis

Cross-functional coordination

Tools

Jira

Salesforce

Google Workspace

Job description

uniteus is seeking an Enterprise Implementation Manager to lead end-to-end deployments of our health and human services software. This role is primarily remote with occasional on-site embedding, blending project management, customer success, and workflow design to accelerate client value.

You will manage multiple implementations, coordinate cross-team delivery, and create training plans and workflow documentation as you guide customers through care-network development from kickoff to go-live.