Remote Enterprise Implementation Lead

Chimes District of Columbia.; Baltimore (MD); Remote; USD 101,000 - 123,000; Full time

Benefits offered by this job

Health plan

Life Insurance AD&D

Long-Term Disability

403(b) retirement plan

Paid holidays

Tickets at Work

Referral bonuses

Growth opportunities

Job summary

Chimes is seeking an Implementation Manager to lead enterprise implementations from contract initiation through planning, integration, production cutover, stabilization, and transition.

The role is remote within the USA with eligibility to work in the US. You’ll coordinate cross-functional teams, manage budgets and risks, and act as the primary contact for customers and internal stakeholders, ensuring on-time, on-budget delivery across tiers and geographies.

Qualifications

• Bachelor's degree may be in related field.
• Certifications in project, program, agile or service-management preferred.
• Equivalent combinations of education and experience may be considered.

Responsibilities

• Oversee end-to-end delivery of enterprise implementations from contract initiation to go-live and transition.
• Manage budgets, burn rates, and resource plans; forecast needs 3–6 months ahead and handle change control.
• Coordinate cross-functional delivery teams, vendors, and integration partners; ensure smooth handoffs between teams.
• Serve as primary point of contact for customers and internal stakeholders; manage escalations and maintain alignment on objectives and timelines.
• Identify, assess, and mitigate risks; track schedule adherence, budget variance, and customer satisfaction; deliver executive status reports.
• Coordinate integration testing, technical design reviews, and production-cutover planning; lead go-live readiness assessments.

Skills

Project management

Agile methodologies

Stakeholder management

Budgeting & forecasting

Education

Bachelor's degree in Business Administration / IT / PM / Engineering

Job description

Chimes is seeking an Implementation Manager to lead enterprise implementations from contract initiation through planning, integration, production cutover, stabilization, and transition.

The role is remote within the USA with eligibility to work in the US. You’ll coordinate cross-functional teams, manage budgets and risks, and act as the primary contact for customers and internal stakeholders, ensuring on-time, on-budget delivery across tiers and geographies.