Remote Enterprise Customer Success Manager

Neara; New York (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Flexible work environment

Comprehensive health insurance

Generous holiday policy

Job summary

Neara is seeking a Customer Success Manager in New York, New York, to build strong relationships with key clients and help them achieve their business objectives. The ideal candidate will have 3 to 5 years of customer-facing experience, excellent communication skills, and a strong organizational background. This remote position offers competitive benefits, career development opportunities, and health insurance for you and your family. Join a passionate team and play a key role in a rapidly growing company.

Qualifications

• 3 to 5 years of customer-facing experience, ideally in B2B SaaS or HR.
• 2 years in enterprise account/relationship management.
• 2 of the last 3 years overachieving goals and targets.

Responsibilities

• Build trusted relationships with named accounts through consultative solutioning.
• Monitor product adoption and provide industry knowledge.
• Collaborate with internal teams to deliver the best customer experience.

Skills

Customer Relationship Management

Communication Skills

Organizational Skills

Problem-solving

Adaptability

Job description

Neara is seeking a Customer Success Manager in New York, New York, to build strong relationships with key clients and help them achieve their business objectives. The ideal candidate will have 3 to 5 years of customer-facing experience, excellent communication skills, and a strong organizational background. This remote position offers competitive benefits, career development opportunities, and health insurance for you and your family. Join a passionate team and play a key role in a rapidly growing company.