Enterprise CS Manager - Remote, Scale Healthcare

Stealth Startup (Health-Tech); New York (NY); A distancia; USD 80.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary and stock options

Remote work with flexibility

Paid Time Off

Comprehensive health plans

Culture of mentorship and learning

Descripción de la vacante

A Health-Tech Startup in New York is seeking a Customer Success Manager to strengthen relationships with enterprise clients. You'll lead projects, ensure client satisfaction, and contribute to operational improvements. The ideal candidate has 2-5 years of customer success experience and excels in a fast-paced, innovative environment. This full-time role offers a competitive salary, stock options, and remote work flexibility.

Formación

• 2–5+ years of experience in customer success or related roles.
• Self-motivated and resourceful in ambiguous situations.
• Ability to inspire a team and drive results.

Responsabilidades

• Own the relationship with largest enterprise clients.
• Lead regular meetings with key clients.
• Own cross-functional projects for business scaling.
• Proactively remove process roadblocks.
• Inspire the team through mentorship and drive.

Conocimientos

Operational excellence

Excellent leadership skills

Strong attention to detail

Self-motivated

Interest in healthcare

Ability to navigate ambiguity

Process improvement

Descripción del empleo

A Health-Tech Startup in New York is seeking a Customer Success Manager to strengthen relationships with enterprise clients. You'll lead projects, ensure client satisfaction, and contribute to operational improvements. The ideal candidate has 2-5 years of customer success experience and excels in a fast-paced, innovative environment. This full-time role offers a competitive salary, stock options, and remote work flexibility.