Enterprise CS Manager - Remote, Scale Healthcare

Stealth Startup (Health-Tech); New York (NY); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive salary and stock options

Remote work with flexibility

Paid Time Off

Comprehensive health plans

Culture of mentorship and learning

Job summary

A Health-Tech Startup in New York is seeking a Customer Success Manager to strengthen relationships with enterprise clients. You'll lead projects, ensure client satisfaction, and contribute to operational improvements. The ideal candidate has 2-5 years of customer success experience and excels in a fast-paced, innovative environment. This full-time role offers a competitive salary, stock options, and remote work flexibility.

Qualifications

• 2–5+ years of experience in customer success or related roles.
• Self-motivated and resourceful in ambiguous situations.
• Ability to inspire a team and drive results.

Responsibilities

• Own the relationship with largest enterprise clients.
• Lead regular meetings with key clients.
• Own cross-functional projects for business scaling.
• Proactively remove process roadblocks.
• Inspire the team through mentorship and drive.

Skills

Operational excellence

Excellent leadership skills

Strong attention to detail

Self-motivated

Interest in healthcare

Ability to navigate ambiguity

Process improvement

Job description

A Health-Tech Startup in New York is seeking a Customer Success Manager to strengthen relationships with enterprise clients. You'll lead projects, ensure client satisfaction, and contribute to operational improvements. The ideal candidate has 2-5 years of customer success experience and excels in a fast-paced, innovative environment. This full-time role offers a competitive salary, stock options, and remote work flexibility.