Remote Enterprise CS Manager for Public Sector Impact

Samsara

Oregon

Hybrid

USD 98,000 - 148,000

Full time

6 days ago

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Benefits offered by this job

Flexible remote model

Professional development stipend

Health and parental leave plans

Job summary

Samsara is hiring an Enterprise Customer Success Manager to partner with top customers, advising on how to tailor our IoT platform to their fleet challenges. This remote US role collaborates with Sales, Support, Sales Engineering, and Product to drive ongoing value and expansion.

Expect cross-functional exposure in a hyper-growth environment. The ideal candidate brings 3+ years in senior CS or related roles, strong relationship skills, and a passion for solving complex customer puzzles with a

Qualifications

Bachelor’s degree from a 4-year institution.
3+ years in senior Customer Success, account management, or consulting.
Experience with technical products and enterprise SaaS.

Responsibilities

Be on the front-lines to increase safety, efficiency, and sustainability for customers.
Draft joint success plans with objectives, metrics, and timelines.
Lead executive business reviews with customers and Samsara leadership.
Conduct workshops to map operations and recommend workflow changes.
Explain Samsara platform capabilities to diverse businesses.
Mentor Customer Success and Support teams.
Advocate Samsara culture and growth mindset across offices.