Remote Enterprise CS Manager: Strategic Success & Growth

Samsara; Dallas (TX); A distancia; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Samsara is hiring a Senior Enterprise Customer Success Manager to partner with mid-to-large enterprise accounts and drive multi-year success plans. You will work across Sales, Support, Product, and leadership to transform operational data into measurable outcomes and ensure adoption of our IoT platform.

This remote role supports US accounts (excluding SF Bay Area, NYC, DC). Ideal candidates bring 4+ years in customer success or related roles, strong executive communication, and experience with

Formación

• 4+ years in a Senior Customer Success or related role.
• Strong EQ and ability to lead in high-visibility enterprise accounts.
• Proven ability to align with executive stakeholders.
• Experience with enterprise SaaS or technical products.
• Bachelor’s degree from a 4-year institution.

Responsabilidades

• Be on the front lines to boost safety, efficiency, and sustainability with the IoT platform.
• Lead workshops to understand the customer's business and co-create a success plan.
• Own executive-level strategy with data-driven reviews for measurable outcomes.
• Explain Samsara platform capabilities to various business types.
• Champion Samsara culture and scale globally.

Conocimientos

Senior Customer Success

Executive communication

Cross-functional collaboration

Travel willingness

Technical product experience

Educación

Bachelor's degree

Descripción del empleo

Samsara is hiring a Senior Enterprise Customer Success Manager to partner with mid-to-large enterprise accounts and drive multi-year success plans. You will work across Sales, Support, Product, and leadership to transform operational data into measurable outcomes and ensure adoption of our IoT platform.

This remote role supports US accounts (excluding SF Bay Area, NYC, DC). Ideal candidates bring 4+ years in customer success or related roles, strong executive communication, and experience with