Remote Enterprise Client Success Lead
Momentive Software, Inc.
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Job summary
Momentive Software is seeking a Strategic Client Success Manager to be the relationship anchor for our Tier 1 enterprise clients. You will own the post-implementation journey from onboarding through renewals, building executive-level relationships and coordinating across Support, Product, and Professional Services to drive adoption and value.
In this role you will monitor client health, track metrics like GRR and NPS, lead quarterly business reviews, and ensure renewal confidence.
Job description
Momentive Software is seeking a Strategic Client Success Manager to be the relationship anchor for our Tier 1 enterprise clients. You will own the post-implementation journey from onboarding through renewals, building executive-level relationships and coordinating across Support, Product, and Professional Services to drive adoption and value.
In this role you will monitor client health, track metrics like GRR and NPS, lead quarterly business reviews, and ensure renewal confidence.
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