Remote Client Success & Growth Manager

Community Brands; Atlanta (GA); Hybride; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Medical, Dental & Vision Benefits

401(k) Savings Plan with Company Match

Flexible Planned Paid Time Off

Remote Work Flexibility

Résumé du poste

Momentive Software in Atlanta, GA seeks a client-focused professional to manage relationships with small to mid-sized clients while driving adoption of our cloud-based software and renewing contracts.

You will upsell within your segment, ensure customer objectives align with our solutions, and coordinate with internal teams to deliver exceptional service. The role is hybrid in Groton, CT or Atlanta, GA, with travel as needed.

Qualifications

• Requires 0 to 2 years of related experience.
• Requires a bachelor's degree.
• Excellent analytical and problem-solving skills.
• Ability to work independently and handle multiple priorities and deadlines.
• Demonstrate ability to learn and understand basic office software applications.
• Salesforce experience is a plus.

Responsabilités

• Develop and maintain strong client relationship throughout the customer lifecycle
• Basic knowledge of platform system and tools
• Provide best practices to clients
• Deliver excellent customer service and promptly address concerns
• Share lessons learned with relevant teams
• Engage with customer to promote software adoption and onboarding strategies
• Provides renewal sales quotations and responds to requests for proposals
• Manage book of business

Connaissances

Relationship building

Analytical skills

Problem solving

Independent work

Communication skills

Team player

Fast-paced environment

Client focus

Formation

Bachelor's degree

Outils

Office 365

Salesforce

Description du poste

Momentive Software in Atlanta, GA seeks a client-focused professional to manage relationships with small to mid-sized clients while driving adoption of our cloud-based software and renewing contracts.

You will upsell within your segment, ensure customer objectives align with our solutions, and coordinate with internal teams to deliver exceptional service. The role is hybrid in Groton, CT or Atlanta, GA, with travel as needed.