Strategic Enterprise Client Success Manager
Bertelsmann-Jobs
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Benefits offered by this job
Job summary
Relias in the United States is seeking an Enterprise Client Success Manager to own the post-sale lifecycle for a portfolio of enterprise accounts, driving adoption and measurable outcomes.
You will translate client priorities into actionable success plans, coordinate across Sales, Professional Services, Support and Product, and lead renewal processes to ensure retention and revenue growth.
Responsibilities
- Learning each client's business priorities, stakeholders and success measures.
- Creating a success plan linking objectives to adoption milestones and actions.
- Analyzing adoption, engagement and usage data to identify risks and opportunities.
Job description
Relias in the United States is seeking an Enterprise Client Success Manager to own the post-sale lifecycle for a portfolio of enterprise accounts, driving adoption and measurable outcomes.
You will translate client priorities into actionable success plans, coordinate across Sales, Professional Services, Support and Product, and lead renewal processes to ensure retention and revenue growth.
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