Enterprise Client Success Leader (Remote)

Momentive Software, Inc.; Headquarters (ID); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental & Vision Benefits

401(k) Savings Plan with Company Match

Flexible Planned PTO

Generous Sick Leave

Remote Work Flexibility

Job summary

Momentive Software, Inc. is seeking a Strategic Client Success Manager to own the end-to-end experience for our Tier 1 enterprise clients after go-live.

You will manage onboarding, adoption, and renewal readiness, serving as the trusted contact for a defined client portfolio and leading cross-functional collaboration to ensure measurable value and high retention. You will build executive relationships, monitor health and engagement metrics, and drive cross-functional programs that translate

Responsibilities

• Owns post-implementation relationship for Tier 1 enterprise clients.
• Drives product adoption, health metrics, and renewal readiness across a portfolio.

Job description

Momentive Software, Inc. is seeking a Strategic Client Success Manager to own the end-to-end experience for our Tier 1 enterprise clients after go-live.

You will manage onboarding, adoption, and renewal readiness, serving as the trusted contact for a defined client portfolio and leading cross-functional collaboration to ensure measurable value and high retention. You will build executive relationships, monitor health and engagement metrics, and drive cross-functional programs that translate