Remote Enterprise AI Success Architect

Decisive Point Group; Chicago (IL); Híbrido; USD 117.000 - 149.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mental health, wellness & fitness

Career coaching & support

Inclusive family building benefits

Long-term retirement plans

In-office culinary options

Descripción de la vacante

Asana is hiring an AI Success Architect to own post‑sales relationships for a portfolio of ~50 enterprise accounts, driving AI adoption, consumption, and measurable business outcomes. You’ll diagnose AI-driven changes, guide organizational adoption, and lead value-focused business reviews with executive stakeholders.

You’ll collaborate across Solutions Engineering, Professional Services, and Sales, while partnering with Product and Customer Success leadership to maximize impact.

Formación

• Curiosity about AI tools and emerging tech to boost productivity and decision-making.
• 5+ years in customer success or enterprise tech with complex accounts.
• Proven ability to manage enterprise relationships across technical and business stakeholders.
• Strong understanding of AI agents, workflows, and where AI adds impact.

Responsabilidades

• Serve as trusted advisor for a portfolio of enterprise accounts across the customer lifecycle.
• Build joint success plans linking goals to measurable outcomes and business reviews.
• Diagnose workflows and map to Asana AI capabilities to replace manual effort.
• Guide change management and enablement programs to drive adoption.
• Track AI consumption against baselines and translate data into business value stories.
• Identify expansion opportunities and coordinate with account teams after validation.

Conocimientos

AI tools curiosity

Enterprise account mgmt

Executive communication

Change management

Pricing ROI discussions

Travel up to 20%

Herramientas

AI Studio

AI Teammates

Model Context Protocol MCP

Descripción del empleo

Asana is hiring an AI Success Architect to own post‑sales relationships for a portfolio of ~50 enterprise accounts, driving AI adoption, consumption, and measurable business outcomes. You’ll diagnose AI-driven changes, guide organizational adoption, and lead value-focused business reviews with executive stakeholders.

You’ll collaborate across Solutions Engineering, Professional Services, and Sales, while partnering with Product and Customer Success leadership to maximize impact.