Remote Engagement Manager - SaaS Hospitality Solutions

PAR Technology; Colorado Springs (CO); Remote; USD 90,000 - 130,000; Full time

Job summary

PAR Technology is seeking an Engagement Manager to lead the delivery of Restaurant portfolio project implementations and ongoing app enhancements for customer brands. You will manage project execution, coordinate cross-functional teams, and drive value while upholding timelines and quality.

The role combines customer success collaboration with Product, Engineering, and partner teams to deliver predictable, high-quality outcomes in a fast-paced SaaS environment.

Qualifications

• 3-5 years of experience in project management, implementation, or customer delivery in SaaS.
• Experience managing multiple concurrent projects with defined scope and timelines.
• Exposure to restaurant, retail, loyalty, or marketing tech platforms is preferred.

Responsibilities

• Own end-to-end delivery of Restaurant implementations and enhancements for assigned customers.
• Develop and manage project plans, timelines, and milestones for on-time delivery.
• Coordinate resources for integrations (POS, Online Ordering, CDP, CRM) and ensure quality.

Skills

Project management

Cross-functional coordination

Communication

Problem solving

Education

Bachelor's degree or equivalent

Tools

Salesforce

Jira

Smartsheet

Monday.com

Job description

PAR Technology is seeking an Engagement Manager to lead the delivery of Restaurant portfolio project implementations and ongoing app enhancements for customer brands. You will manage project execution, coordinate cross-functional teams, and drive value while upholding timelines and quality.

The role combines customer success collaboration with Product, Engineering, and partner teams to deliver predictable, high-quality outcomes in a fast-paced SaaS environment.