Remote-Eligible Enterprise Solutions Engineer (SLED)

NinjaOne; Town of Texas (WI); Hybrid; USD 140,000 - 200,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Unlimited PTO

Hybrid remote work

Job summary

NinjaOne is seeking an Enterprise Solutions Engineer to own the full pre-sales cycle for SLED and enterprise accounts. You’ll design architectures, run evaluations and proofs of concept, and develop scalable playbooks with the AE and Sales leadership.

Hybrid remote in the U.S., ~30% travel, and you’ll collaborate across Product, Customer Success, and Government/events; prior public sector SaaS experience and ITSM/RMM knowledge are valued.

Qualifications

• 5+ years in a B2B SaaS pre-sales engineering, solutions architecture, or technical consulting role
• Evolved from a technical background with practical IT operations insight in government or education environments
• Strong communicator with executive presence tailored to admins, technical staff, and agency leadership
• Deep domain knowledge in IT operations, RMM, endpoint management, and ITSM-adjacent platforms
• Understands how SLED environments evaluate, procure, and scale solutions with procurement considerations
• High emotional intelligence, technical credibility, and a customer-first mindset
• Flexible, fast-paced, high-growth mindset; aligns with NinjaOne values

Responsibilities

• Own the full pre-sales technical experience for SLED and enterprise accounts—from discovery through POC and implementation
• Collaborate with Account Executives and Sales Leadership to drive public sector growth and align technical value to goals
• Partner with onboarding and Customer Success to accelerate time-to-value and long-term adoption
• Support review of technical content in RFPs/RFIs with SME input, not full proposal management
• Represent Sales-Product feedback, surface feature gaps, influence roadmap direction
• Build and maintain reusable technical assets: lab environments, demo flows, battlecards, scripts
• Represent NinjaOne at government and education events and forums
• Help shape the Enterprise SE function as a founding team member with cross-functional alignment
• Other duties as assigned

Skills

SLED pre-sales experience

Enterprise sales collaboration

Executive communication

IT operations knowledge

Procurement & compliance insight

Emotional intelligence

Adaptability & urgency

Education

Bachelor's degree preferred

Technical certifications (CISSP, Security+, cloud architecture)

Tools

Salesforce

Jira

Highspot

Job description

NinjaOne is seeking an Enterprise Solutions Engineer to own the full pre-sales cycle for SLED and enterprise accounts. You’ll design architectures, run evaluations and proofs of concept, and develop scalable playbooks with the AE and Sales leadership.

Hybrid remote in the U.S., ~30% travel, and you’ll collaborate across Product, Customer Success, and Government/events; prior public sector SaaS experience and ITSM/RMM knowledge are valued.