Remote Eligibility Advisor I (Temporary)

FALL CREEK FARM & NURSERY; Wichita Falls (TX); On-site; USD 33,000 - 49,000; Full time

Job summary

Health & Human Services Comm in Wichita Falls, TX is seeking an Eligibility Advisor I for a temporary role ending 08/31/2027. The position helps determine eligibility for SNAP, TANF, and Medicaid while working in a fast-paced environment.

Ideal candidates hold a high school diploma or GED, with 1 year of customer service experience and strong skills in data entry, regulation interpretation, and communication. Training is provided and telework may be available.

Qualifications

• High School Diploma or GED is required.
• Sixty college hours preferred.
• One year of customer service experience required or preferred.

Responsibilities

• Interview applicants to determine eligibility for public assistance.
• Evaluate data and enter information into the eligibility system.
• Compute and authorize benefits based on eligibility.
• Follow state and federal regulations and procedures.
• Perform other duties as assigned.

Skills

Interviewing

Regulatory knowledge

Math basics

Time management

Written and verbal communication

MS Word / Outlook / Excel

Education

High School Diploma or GED

60 college hours preferred

Customer service experience

Tools

MS Word

Outlook

Excel

Job description

Health & Human Services Comm in Wichita Falls, TX is seeking an Eligibility Advisor I for a temporary role ending 08/31/2027. The position helps determine eligibility for SNAP, TANF, and Medicaid while working in a fast-paced environment.

Ideal candidates hold a high school diploma or GED, with 1 year of customer service experience and strong skills in data entry, regulation interpretation, and communication. Training is provided and telework may be available.