Eligibility Advisor I - Remote Eligible (Temporary)

FALL CREEK FARM & NURSERY; Lubbock (TX); On-site; USD 33,000 - 49,000; Full time

Job summary

Health and Human Services Commission (HHSC) Access and Eligibility Services in Lubbock, TX, is seeking an Eligibility Advisor I for a temporary, full-time position. The role supports SNAP, TANF, Medicaid programs, and requires training to determine financial eligibility.

Ideal candidates will have a HS diploma or GED and at least one year of customer service experience, with strong communication and data-entry skills. Position ends by 08/31/2027; telework may be possible per policy.

Qualifications

• HS diploma or GED required.
• 60 semester hours or 90 quarter hours preferred.
• One year of customer service experience required.

Responsibilities

• Interview applicants and recipients to determine financial eligibility for public assistance programs.
• Evaluate data from various sources and enter information into eligibility system.
• Compute and authorize benefits based on eligibility determinations.
• Follow regulations, guidelines, and timeframes in processing work.

Skills

Customer service

Communication

Time management

Education

High School Diploma or GED

60 semester hours/90 quarter hours preferred

Tools

Microsoft Word

Outlook

Excel

Job description

Health and Human Services Commission (HHSC) Access and Eligibility Services in Lubbock, TX, is seeking an Eligibility Advisor I for a temporary, full-time position. The role supports SNAP, TANF, Medicaid programs, and requires training to determine financial eligibility.

Ideal candidates will have a HS diploma or GED and at least one year of customer service experience, with strong communication and data-entry skills. Position ends by 08/31/2027; telework may be possible per policy.