Impactful Eligibility Advisor I | Remote Eligible

Texas Health and Human Services; El Paso (TX); Hybrid; USD 33,000 - 49,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Job summary

Texas Health and Human Services Commission (HHSC) AES division seeks an Eligibility Advisor I for a temporary position in El Paso, TX. The role supports SNAP, TANF, Medicaid programs and related services, with telework eligibility and a typical day of processing initial applications.

The candidate should have a High School Diploma or GED, plus relevant experience and training. The position ends 08/31/2027 with potential transfer opportunities based on performance.

Qualifications

• Education: High School Diploma or GED; 60 college hours preferred.
• Ability to interview applicants and gather information for eligibility determinations.
• Experience with public assistance programs and basic arithmetic.

Responsibilities

• Interview applicants in person or by phone to determine financial eligibility for public assistance programs.
• Evaluate data from multiple sources and enter information into eligibility systems.
• Compute and authorize benefits based on eligibility determinations.
• Process work in accordance with state and federal regulations and timelines.

Skills

Fact-finding

Regulations understanding

Time management

Communication skills

Data entry

MS Office proficiency

Education

High School Diploma or GED

60 college hours preferred

Tools

Microsoft Word

Outlook

Excel

Job description

Texas Health and Human Services Commission (HHSC) AES division seeks an Eligibility Advisor I for a temporary position in El Paso, TX. The role supports SNAP, TANF, Medicaid programs and related services, with telework eligibility and a typical day of processing initial applications.

The candidate should have a High School Diploma or GED, plus relevant experience and training. The position ends 08/31/2027 with potential transfer opportunities based on performance.