Remote Eligibility Advisor I (Temporary)

Texas Health and Human Services; Longview (TX); Remote; USD 33,000 - 49,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Career growth opportunities

Job summary

Texas Health and Human Services Commission (HHSC) in Longview, TX is seeking an Eligibility Advisor I for a temporary assignment ending 08/31/2027. The role focuses on interviewing applicants, gathering information and determining financial eligibility for public assistance programs.

The position offers a comprehensive benefits package, telework eligibility, and a path to potential regular status, contingent on performance and needs.

Qualifications

• High School Diploma or GED equivalent required.
• Sixty (60) semester or ninety (90) quarter hours preferred.
• One (1) year of customer service experience with public contact required.
• 60/90 hour substitution for 1 year of experience permitted.
• Experience interviewing clients and gathering personal information preferred.

Responsibilities

• Interview applicants and recipients to determine financial eligibility for public assistance programs.
• Enter data into computer-based eligibility systems from multiple sources.
• Compute and authorize benefits based on eligibility determinations.
• Follow state and federal regulations and established procedures.

Skills

Customer service

Interviewing

Data entry

Communication

Time management

Office software

Team collaboration

Education

High School Diploma or GED

60 college hours preferred

Tools

Microsoft Word

Excel

Outlook

Job description

Texas Health and Human Services Commission (HHSC) in Longview, TX is seeking an Eligibility Advisor I for a temporary assignment ending 08/31/2027. The role focuses on interviewing applicants, gathering information and determining financial eligibility for public assistance programs.

The position offers a comprehensive benefits package, telework eligibility, and a path to potential regular status, contingent on performance and needs.