Eligibility Advisor I — Remote Eligibility Expert

Texas Health & Human Services Commission; Oregon; Hybrid; USD 33,000 - 49,000; Full time

Benefits offered by this job

Full health insurance

Pension plan

Generous time off

Career advancement

Job summary

Texas Health and Human Services Commission (HHSC) in Amarillo, TX is seeking an Eligibility Advisor I for a temporary role. The position supports the Access and Eligibility Services (AES) division and focuses on determining eligibility for SNAP, TANF, Medicaid, and related programs.

The role may require overtime and occasional weekend hours. The temporary position ends 08/31/2027 with potential transfer to a regular vacancy.

Qualifications

• High School Diploma or GED is required.
• 60 semester hours from college or university preferred.
• One year of customer service experience with public contact is required or preferred.

Responsibilities

• Interview applicants in person or by phone to determine financial eligibility.
• Evaluate data from various sources and enter information into eligibility system.
• Compute and authorize benefits based on eligibility.
• Process work in accordance with regulations and procedures.
• Perform other duties as assigned.

Skills

Interviewing

Time management

Communication

Data entry

Regulations knowledge

Education

High School Diploma or GED

60 semester hours / 90 quarter hours

Tools

Microsoft Word

Outlook

Excel

Microsoft Teams

Job description

Texas Health and Human Services Commission (HHSC) in Amarillo, TX is seeking an Eligibility Advisor I for a temporary role. The position supports the Access and Eligibility Services (AES) division and focuses on determining eligibility for SNAP, TANF, Medicaid, and related programs.

The role may require overtime and occasional weekend hours. The temporary position ends 08/31/2027 with potential transfer to a regular vacancy.