Remote Eligibility Advisor I – Public Assistance

Texas A&M International; Grand Prairie (TX); Remote; USD 33,000 - 49,000; Full time

Benefits offered by this job

Health insurance (100% for employee)

Pension plan

Paid time off

Career advancement opportunities

Job summary

Texas Health and Human Services Commission (HHSC) is seeking an Eligibility Advisor I in Grand Prairie, TX for a temporary assignment ending 08/31/2027. You will interview applicants to determine financial eligibility for SNAP, TANF, Medicaid and related programs within the AES division, entering data into the eligibility system and computing benefits.

The role requires strong communication, data entry skills, and the ability to work in a fast-paced environment.

Qualifications

• High School Diploma or GED required; college hours preferred.
• One year of customer service experience preferred.
• Experience interviewing clients is a plus.

Responsibilities

• Interview applicants in person or by phone to determine financial eligibility.
• Evaluate data and enter information into the eligibility system.
• Compute and authorize benefits based on eligibility.
• Process work per regulations and procedures; perform other duties.
• Overtime and weekend work may be required.

Skills

Customer service

Communication

Data entry

Time management

Teamwork

Education

High School Diploma or GED

60–90 college hours preferred

Tools

Microsoft Word

Outlook

Excel

Job description

Texas Health and Human Services Commission (HHSC) is seeking an Eligibility Advisor I in Grand Prairie, TX for a temporary assignment ending 08/31/2027. You will interview applicants to determine financial eligibility for SNAP, TANF, Medicaid and related programs within the AES division, entering data into the eligibility system and computing benefits.

The role requires strong communication, data entry skills, and the ability to work in a fast-paced environment.