Remote Eligibility Advisor I - Social Services

Texas Health and Human Services; Van Horn (TX); Hybride; USD 33 000 - 49 000; Plein temps

Avantages offerts par ce poste

Health insurance

Pension plan

Paid time off

Career advancement

Résumé du poste

Texas Health and Human Services Commission (HHSC) Access and Eligibility Services seeks an Eligibility Advisor I in Van Horn, TX to assess eligibility for SNAP, TANF, Medicaid and related programs. The role requires accurate data collection, interviewing applicants, and applying regulations.

Telework: Eligible for Telework; regular full-time with day shift. Ideal candidates have a HS diploma or GED and at least one year of customer service experience, with strong communication and data-entry

Qualifications

• High School Diploma or GED required.
• One year of customer service experience preferred.
• Background check may be required and must pass.

Responsabilités

• Interview applicants in person or by phone to determine eligibility for public assistance programs.
• Enter data into computer-based eligibility system and verify accuracy.
• Compute and authorize benefits based on eligibility determination.

Connaissances

Customer service

Communication

Data entry

Time management

Formation

High School Diploma or GED

Outils

Microsoft Word

Outlook

Excel

Description du poste

Texas Health and Human Services Commission (HHSC) Access and Eligibility Services seeks an Eligibility Advisor I in Van Horn, TX to assess eligibility for SNAP, TANF, Medicaid and related programs. The role requires accurate data collection, interviewing applicants, and applying regulations.

Telework: Eligible for Telework; regular full-time with day shift. Ideal candidates have a HS diploma or GED and at least one year of customer service experience, with strong communication and data-entry