Eligibility Advisor I - Help Texans Access Benefits (Remote)

Health & Human Services Comm; Van Horn (TX); On-site; USD 33,000 - 49,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Career advancement

Job summary

Health & Human Services Commission (HHSC) in Texas seeks an Eligibility Advisor I to determine financial eligibility for SNAP, TANF, Medicaid, and related programs. The role supports telework arrangements and requires strong data entry and customer-service skills.

The position emphasizes processing eligibility, applying regulations, and coordinating with a team to deliver services to Texans. Requires a High School Diploma or GED, and one year of customer service experience.

Qualifications

• High School Diploma or GED is required.
• Sixty (60) semester hours or ninety (90) quarter hours preferred.
• One (1) year of customer service experience with public contact preferred.

Responsibilities

• Interview applicants to obtain financial and personal information for eligibility.
• Enter data into eligibility systems accurately.
• Compute and authorize benefits based on eligibility rules.
• Follow state and federal regulations and procedures.
• Perform other duties as assigned.

Skills

Customer service

Communication

Time management

Interpersonal skills

Education

High School Diploma or GED

60 college hours preferred

Tools

Microsoft Word

Outlook

Excel

Job description

Health & Human Services Commission (HHSC) in Texas seeks an Eligibility Advisor I to determine financial eligibility for SNAP, TANF, Medicaid, and related programs. The role supports telework arrangements and requires strong data entry and customer-service skills.

The position emphasizes processing eligibility, applying regulations, and coordinating with a team to deliver services to Texans. Requires a High School Diploma or GED, and one year of customer service experience.