Remote Eligibility Advisor I – Social Services

Texas Health and Human Services; Alpine (TX); Remote; USD 33,000 - 49,000; Full time

Benefits offered by this job

Health insurance (100% paid for full‑t

Pension plan

Generous time off

Job summary

Texas Health and Human Services Commission (HHSC) in Alpine, TX seeks an Eligibility Advisor I to determine financial eligibility for SNAP, TANF, Medicaid programs. You will interview applicants, gather data, and process benefits in a fast-paced office environment.

The role requires a high school diploma or GED, with 60 semester hours preferred, and at least one year of customer service experience. Telework is eligible; regular office location in Alpine.

Qualifications

• High School Diploma or GED required; 60 semester hours preferred.
• Customer service experience with public contact is expected.
• Ability to learn policy regulations and use MS Office applications.

Responsibilities

• Interview applicants to determine financial eligibility for public assistance programs.
• Evaluate data from various sources and enter into eligibility systems.
• Compute and authorize benefits based on eligibility determinations.

Skills

Customer service

Verbal communication

Written communication

Time management

Multi-tasking

Attention to detail

Education

High School Diploma or GED

60 college hours preferred

Tools

Microsoft Word

Outlook

Excel

Job description

Texas Health and Human Services Commission (HHSC) in Alpine, TX seeks an Eligibility Advisor I to determine financial eligibility for SNAP, TANF, Medicaid programs. You will interview applicants, gather data, and process benefits in a fast-paced office environment.

The role requires a high school diploma or GED, with 60 semester hours preferred, and at least one year of customer service experience. Telework is eligible; regular office location in Alpine.