Remote Eligibility Advisor I - Social Services

Texas Health and Human Services Commission; Beeville (TX); On-site; USD 33,000 - 49,000; Full time

Benefits offered by this job

Telework eligible

Job summary

Texas Health and Human Services Commission in Beeville, Texas, is seeking an Eligibility Advisor I to join the Access and Eligibility Services division. The role focuses on determining financial eligibility for SNAP, TANF, Medicaid, and other programs, with formal training provided.

You will interview applicants, evaluate data, enter details into the eligibility system, and compute benefits while complying with state and federal rules.

Qualifications

• High School Diploma or GED required.
• 60 semester hours from an accredited college or university preferred.
• One year of customer service experience is required or preferred.

Responsibilities

• Interview applicants and recipients to determine financial eligibility.
• Evaluate data from various sources and enter information into the eligibility system.
• Compute and authorize benefits based on eligibility determinations.
• Process work in accordance with regulations and procedures; meet timeframes.
• Perform other duties as assigned.

Skills

Interviewing

Communication

Data entry

Time management

Regulations knowledge

Education

High School Diploma or GED

60 semester hours preferred

Tools

Microsoft Word

Outlook

Excel

Job description

Texas Health and Human Services Commission in Beeville, Texas, is seeking an Eligibility Advisor I to join the Access and Eligibility Services division. The role focuses on determining financial eligibility for SNAP, TANF, Medicaid, and other programs, with formal training provided.

You will interview applicants, evaluate data, enter details into the eligibility system, and compute benefits while complying with state and federal rules.