Eligibility Advisor I - Temporary (Public Benefits)

Health & Human Services Comm; Anson (TX); On-site; USD 33,000 - 49,000; Full time

Benefits offered by this job

100% paid employee health insurance

Pension plan

Generous time off

Job summary

Health & Human Services Commission (HHSC) in Texas seeks an Eligibility Advisor I for a temporary role in Anson to determine eligibility for SNAP, TANF, and Medicaid. The position includes paid training and opportunities to transfer to a regular status vacancy based on performance.

Ideal candidates will have a high school diploma or GED and at least one year of customer service experience; college credits are preferred. The role requires strong communication, data entry, and regulatory knowledge.

Qualifications

• High School Diploma or GED required.
• 60 semester hours or 90 quarter hours preferred.
• One year of customer service experience with public contact required.

Responsibilities

• Interview applicants to determine financial eligibility for public assistance programs.
• Evaluate data from various sources and enter information into eligibility systems.
• Compute and authorize benefits based on eligibility determinations.
• Process work in accordance with state and federal regulations and guidelines.
• Perform other duties as assigned.

Skills

Fact-finding

Regulations understanding

Arithmetic

Time management

Relationships

Communication

Directions

Computer skills

Teams/Softphone

Education

High School Diploma or GED

60 semester credits or 90 quarter hours

Tools

Microsoft Word

Outlook

Excel

Microsoft Teams

Softphone

Job description

Health & Human Services Commission (HHSC) in Texas seeks an Eligibility Advisor I for a temporary role in Anson to determine eligibility for SNAP, TANF, and Medicaid. The position includes paid training and opportunities to transfer to a regular status vacancy based on performance.

Ideal candidates will have a high school diploma or GED and at least one year of customer service experience; college credits are preferred. The role requires strong communication, data entry, and regulatory knowledge.