Remote eLearning Implementation Architect

Catharsis Productions; River Forest (IL); On-site; USD 56,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

PTO

401(k) retirement plan

Job summary

Catharsis Productions seeks a full-time, remote eLearning Implementation Specialist to manage day-to-day operations for Online Programs. You will configure complex, multi-variable eLearning programs from the ground up, ensure accuracy, and communicate with clients via written updates.

Strong attention to detail and client relationships are essential. The role emphasizes technical implementation over end-user support, with experience in LMS deployment and familiarity with Articulate Storyline.

Qualifications

• Bachelor’s degree or equivalent experience.
• 4+ years of professional experience in technical implementation, system configuration, or learning technology deployment (not help desk or end-user support).
• Demonstrated experience managing complex, multi-variable technical setups where each implementation requires unique configuration.
• Experience with client-facing multi-dependency technical project timelines and deliverables.
• Experience in eLearning and LMS platform deployment preferred.
• Experience with Articulate preferred, experience with other course authoring tools a plus.
• Experience with Salesforce a plus.
• Experience with HappyFox or other tech support ticketing system a plus.

Responsibilities

• Configure and deploy approximately 100 unique eLearning program setups annually, with each program containing multiple technical variables including content customization, SFTP file path configuration, roster formatting and uploads, SSO authentication and testing, and automated reporting workflows.
• Build and edit programs using Articulate Storyline; publish files for internal LMS and create SCORM packages in accordance with client specifications.
• Conduct quality assurance and accessibility testing on all program content and functionality.
• Oversee automated reporting systems and email workflows to ensure consistent delivery.
• Troubleshoot and resolve technical issues related to program setup, integration failures, and system configurations.
• Build and maintain strong client relationships primarily through email communication, providing clear technical explanations, proactive updates, and professional responsiveness throughout the implementation lifecycle.
• Enter and verify data accurately in Salesforce CRM.
• Perform other duties as assigned.

Skills

Project management

LMS configuration

Technical troubleshooting

Client communication

Attention to detail

Education

Bachelor’s degree or equivalent experience

Tools

Articulate Storyline

Salesforce

HappyFox

SFTP

SCORM

Job description

Catharsis Productions seeks a full-time, remote eLearning Implementation Specialist to manage day-to-day operations for Online Programs. You will configure complex, multi-variable eLearning programs from the ground up, ensure accuracy, and communicate with clients via written updates.

Strong attention to detail and client relationships are essential. The role emphasizes technical implementation over end-user support, with experience in LMS deployment and familiarity with Articulate Storyline.