Remote EdTech Account Manager II: Grow & Renew

Renaissance; Baltimore (MD); Remote; USD 62,000 - 85,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

12 holidays

Parental leave & Milk Stork program

Tuition reimbursement

Job summary

Renaissance is seeking an Account Manager II to expand our learning technology solutions across the United States. You will manage opportunities, drive new business, renewals, and cross-sell while coordinating with Customer Success and the Account Executive team.

The role requires 4+ years in sales, strong CRM and collaboration tools experience, and knowledge of education customers. You’ll be the primary contact for customers, building trust and delivering measurable value to within the

Qualifications

• 4+ years of experience in sales.
• Proficient in collaboration tools (Outlook, Teams).
• Familiar with CRMs like Salesforce and MS Dynamics.
• Knowledge of education customers’ organizations and leadership personas.
• Excellent written and verbal communication, including presentations.

Responsibilities

• Managing opportunities: drive new business, cross/up-sell and renewal opportunities proactively by engaging multiple decision makers to ensure communication and agreement through the life of the opportunity and use internal and external networks to increase opportunity value. Grow assigned book of business to exceed revenue goals.
• Consultative solution selling: understand and sell solutions aligned to customers’ unique problems and strategic objectives. Leads across the account team, internal, and external partners to develop winning solutions bringing value for both the customer and Renaissance.
• Closing business: understand and sell solutions aligned to customers’ unique problems and strategic objectives. Leads across the account team, internal, and external partners to develop winning solutions bringing value for both the customer and Renaissance.
• K-12 Education Acuity: possesses a deep knowledge of the K-12 education space including public, private, and parochial schools. Strong understanding of K-12 districts and school administrative roles, funding, purchasing process, buying cycles, policies, practices, trends, and school board oversight.
• Domain Expertise: possess strong technical knowledge of common tools and trends in ed tech space; staying current on probable future state policies, practices, and information affecting customer businesses. Knows the competition and how strategies and tactics work in the marketplace.
• Credibility: builds rapport based on factual accuracy, expertise across offerings, delivering on expectations and proactively providing market insights that inspire customers to think of Renaissance as a partner

Skills

Sales experience

Communication skills

Collaboration tools

CRM familiarity

Education customers knowledge

Tools

Outlook

Microsoft Teams

Salesforce

MS Dynamics

Job description

Renaissance is seeking an Account Manager II to expand our learning technology solutions across the United States. You will manage opportunities, drive new business, renewals, and cross-sell while coordinating with Customer Success and the Account Executive team.

The role requires 4+ years in sales, strong CRM and collaboration tools experience, and knowledge of education customers. You’ll be the primary contact for customers, building trust and delivering measurable value to within the