Remote eCommerce Merchandising Specialist

Trulieve; Philadelphia (Philadelphia County); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Trulieve is seeking an experienced eCommerce Merchandising Specialist to own digital merchandising across designated markets on our website and mobile app, driving pricing, promotions, and product discovery with cross‑functional teams.

You will analyze GA4 data, lead launch readiness, and translate business priorities into executable merchandising plans, ensuring brand, compliance, and a seamless customer experience.

Qualifications

• Bachelor's degree in marketing, advertising, eCommerce, business, information technology, or a related field plus at least 3 years of relevant experience; or at least 5 years of equivalent eCommerce, digital merchandising, web content, or catalog‑management experience in lieu of a degree.
• Demonstrated experience independently managing digital merchandising workflows across multiple products, campaigns, locations, or markets.
• Working knowledge of eCommerce platforms, Product Information Management (PIM), content management systems, product taxonomy, promotional workflows, and digital quality assurance.
• Experience investigating merchandising or promotional issues, identifying root causes, coordinating cross‑functional resolution and documenting outcomes.
• Ability to interpret web analytics and turn findings into actionable merchandising recommendations.
• Hands‑on experience with Adobe Commerce (Magento), Adobe Experience Manager (AEM), SAP, Talon.One, GA4, or comparable platforms.
• Experience in retail, CPG, or another regulated, multi‑location, or high‑volume eCommerce environment.
• Strong judgment, organization, and attention to detail, with the ability to prioritize multiple time‑sensitive launches, audits, and issue resolutions.
• Effective written and verbal communication skills, with ability to influence cross‑functional partners and clearly escal…
• Ability to work in a fast‑paced environment with flexibility for occasional nights and weekends based on launch and promotional needs.

Responsibilities

• Own digital merchandising execution for assigned markets across the Trulieve website and mobile app, including product setup, attributes, imagery, categorization, category placement, linking, navigation, and onsite search readiness.
• Independently manage complex pricing, discount, and promotional merchandising workflows; validate setup and launch timing, identify root causes of errors, and coordinate resolution with IT, Marketing, Creative, CRM, and Retail.
• Lead launch‑readiness reviews for new products, back‑in‑stock items, campaigns, and market‑specific promotions to confirm brand, compliance, content, and customer‑experience requirements are met before and after launch.
• Establish and maintain audit standards for assigned markets; prioritize issues by customer and revenue impact, document findings, assign or elevate actions, and track them through resolution.
• Analyze GA4, onsite search, product‑discovery, customer‑journey, and conversion data to identify trends and recommend merchandising or content improvements.
• Translate business priorities, promotional calendars, and state‑level inventory considerations into clear digital merchandising plans and execution requirements.

Skills

Digital merchandising

Analytics interpretation

Cross-functional collaboration

Project management

Attention to detail

Communication

Education

Bachelor's degree in marketing, advertising, eCommerce, or related field

Tools

Adobe Commerce (Magento)

Adobe Experience Manager (AEM)

SAP

Talon.One

GA4

Job description

Trulieve is seeking an experienced eCommerce Merchandising Specialist to own digital merchandising across designated markets on our website and mobile app, driving pricing, promotions, and product discovery with cross‑functional teams.

You will analyze GA4 data, lead launch readiness, and translate business priorities into executable merchandising plans, ensuring brand, compliance, and a seamless customer experience.