Remote ECH Field Engineer: Cloud Deployments

Motorola Solutions

Providence (RI)

Remote

USD 60,000 - 100,000

Full time

6 days ago
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Benefits offered by this job

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!

Job summary

Motorola Solutions is seeking an Emergency Call Handling (ECH) Field Engineer to implement and support ECH solutions across on-premise and cloud environments. This remote role requires up to 75% travel; you will configure, test, and cut sites, work with cloud integrations, and partner with customers and channels to ensure a smooth deployment.

The position emphasizes independent work, cloud-native tech, and strong troubleshooting across networks, servers, and telephony.

Qualifications

  • 5+ years of experience in an Engineering or Technical environment.
  • Cloud certifications (e.g., AWS, Azure) are a plus.
  • Experience with network and security fundamentals (Network+ and Security+).
  • Experience with Cloud-based troubleshooting and identity management (SSO/AD).
  • Experience with virtualization and server administration (Windows/Linux).
  • Experience with SIP, ACD, and SBC provisioning and troubleshooting.

Responsibilities

  • Configures and tests ECH solutions across on-premise and cloud environments.
  • Performs site verification testing prior to production cutover.
  • Troubleshoots connectivity between local infrastructure and cloud environments.
  • Supports customers and channel partners during deployment.
  • Documents changes to cloud configurations and integrations.
  • Ensures timely resolution of installation/quality issues.

Skills

IP product deployment
Cloud certifications
CompTIA Network+
Security+
SIP/ACD knowledge
Windows/Linux admin
VMware/Hyper-V
SQL Server

Education

Bachelor's degree in Computer Science or related field

Tools

VMware ESXi
KVM
Hyper-V
Microsoft SQL Server
Cisco IOS
Fortinet FortiGate
RedHat Linux
Active Directory

Job description

Motorola Solutions is seeking an Emergency Call Handling (ECH) Field Engineer to implement and support ECH solutions across on-premise and cloud environments. This remote role requires up to 75% travel; you will configure, test, and cut sites, work with cloud integrations, and partner with customers and channels to ensure a smooth deployment.

The position emphasizes independent work, cloud-native tech, and strong troubleshooting across networks, servers, and telephony.

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