Remote EAP Clinical Counselor – On-Demand, 24/7

CVS Health; Georgia; Hybrid; USD 54,000 - 143,000; Full time

Job summary

CVS Health is seeking an EAP Clinical Counselor for its Aetna Mental Wellbeing program, delivering on-demand mental health support through video, chat, or phone. The role requires a licensed clinician and involves rapid triage, safety planning, and real-time documentation across a national remote environment.

The position offers full-time hours with a 40-hour workweek in a remote USA setting, including potential holiday coverage. Strong clinical skills and confidentiality are essential assets.

Qualifications

• 1+ years of crisis intervention experience.
• Valid unrestricted independent behavioral health clinical license per state regulations.
• 24x7x365 call center coverage may be required.

Responsibilities

• Deliver on-demand, single-session consultations and safety plans.
• Assist through phone, video, and chat with real-time documentation.

Skills

Crisis intervention

Communication skills

Multitasking

Call center experience

Tech literacy

Education

Master's Degree in behavioral health counseling

Job description

CVS Health is seeking an EAP Clinical Counselor for its Aetna Mental Wellbeing program, delivering on-demand mental health support through video, chat, or phone. The role requires a licensed clinician and involves rapid triage, safety planning, and real-time documentation across a national remote environment.

The position offers full-time hours with a 40-hour workweek in a remote USA setting, including potential holiday coverage. Strong clinical skills and confidentiality are essential assets.