Remote EAP Clinical Counselor — 24/7 Mental Health Support

CVS Health; Phoenix (AZ); À distance; USD 54 000 - 143 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental and vision

Paid time off

Retirement savings options

Résumé du poste

CVS Health is seeking an EAP Clinical Counselor for its nationwide Mental Wellbeing program. This fully remote role in the USA delivers on-demand, single-session consultations and assessments via phone, video or chat, with a focus on safety planning, triage and information support.

You will document in real time and ensure strict confidentiality in line with EAP policies. Ideal candidates hold a Master’s in behavioral health counseling, plus 1+ year crisis intervention experience and 24/7 call

Qualifications

• 1+ years of crisis intervention experience.
• 24x7x365 call center coverage needed; holiday coverage may be required.

Responsabilités

• Deliver on-demand, single-session consultations, clinical assessments, safety plans and triage.
• Maintain accurate, real-time documentation and ensure confidentiality.
• Provide care via phone, video and chat using technology platforms.
• Review emails and stay updated on plan sponsor information and process changes.

Connaissances

Crisis intervention

Call center experience

Formation

Master’s Degree in behavioral health counseling

Description du poste

CVS Health is seeking an EAP Clinical Counselor for its nationwide Mental Wellbeing program. This fully remote role in the USA delivers on-demand, single-session consultations and assessments via phone, video or chat, with a focus on safety planning, triage and information support.

You will document in real time and ensure strict confidentiality in line with EAP policies. Ideal candidates hold a Master’s in behavioral health counseling, plus 1+ year crisis intervention experience and 24/7 call