Remote EAP Counselor – 24/7 Mental Health Support

CVS Health; Texas; Hybride; USD 54 000 - 143 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits

Bonus program

Retirement savings options

Paid time off

Résumé du poste

CVS Health is seeking an EAP Clinical Counselor to provide on-demand mental health consultations via phone, video, or chat from a fully remote position in the USA. The role focuses on clinical assessments, safety planning and rapid triage with strict confidentiality and real-time documentation.

Qualified candidates will have a master's in behavioral health counseling and a state license. Expect 40 hours per week with a base pay range and CVS Health bonus potential.

Qualifications

• 1+ years of crisis intervention experience.
• License to practice per state regulations (LPC/LMFT/LCSW/LMHC/LCMHC/LICSW/LISW/Clinical Psychologist).
• 24x7x365 call center coverage may be required.

Responsabilités

• Deliver on-demand single-session consultations, clinical assessments, safety plans and triage.
• Support members by phone, video or chat with real-time documentation.
• Maintain confidentiality and compliant recordkeeping per policies.
• Utilize intranet systems to support call handling and information accuracy.
• Communicate clearly to connect members with the right resources.

Connaissances

Crisis intervention

Call center experience

Multi-platform communication

Formation

Master's Degree in behavioral health counseling

Description du poste

CVS Health is seeking an EAP Clinical Counselor to provide on-demand mental health consultations via phone, video, or chat from a fully remote position in the USA. The role focuses on clinical assessments, safety planning and rapid triage with strict confidentiality and real-time documentation.

Qualified candidates will have a master's in behavioral health counseling and a state license. Expect 40 hours per week with a base pay range and CVS Health bonus potential.