Remote EAP Clinician - 24/7 Mental Health Support

CVS Health; Oklahoma; Hybrid; USD 54,000 - 143,000; Full time

Benefits offered by this job

Comprehensive benefits

Bonus eligibility

Job summary

CVS Health, through Aetna Mental Well-being, seeks an EAP Clinical Counselor to provide on-demand consultations via phone, video, or chat. You will perform clinical assessments, safety planning, and triage in a remote role serving members nationwide.

This full-time position requires a licensed behavioral health professional with crisis intervention experience and a commitment to confidentiality. The role offers a comprehensive benefits package, 24/7 coverage, and the chance to help individuals,

Qualifications

• 1+ years of crisis intervention experience.
• Valid unrestricted independent professional behavioral health clinical license to practice per state regulations.
• 24x7x365 call center coverage needed, holiday coverage may be required.

Responsibilities

• Deliver on-demand, single-session consultations, including clinical assessments and safety planning.
• Provide care via phone, video, and chat using technology platforms.
• Document information accurately and in real time.
• Maintain confidentiality and comply with policies and regulations.
• Support members using their preferred communication modality (phone, video, chat).

Skills

Crisis intervention

Call center experience

Client rapport

Communication skills

Multitasking

Education

Master's Degree in behavioral health counseling

Job description

CVS Health, through Aetna Mental Well-being, seeks an EAP Clinical Counselor to provide on-demand consultations via phone, video, or chat. You will perform clinical assessments, safety planning, and triage in a remote role serving members nationwide.

This full-time position requires a licensed behavioral health professional with crisis intervention experience and a commitment to confidentiality. The role offers a comprehensive benefits package, 24/7 coverage, and the chance to help individuals,