Remote EAP Clinical Counselor (24/7 Mental Wellbeing)

CVS Health; Oregon; Hybrid; USD 54,000 - 143,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Retirement savings options

Job summary

CVS Health is hiring an EAP Clinical Counselor to provide on-demand consultations via phone, video or chat. The role emphasizes clinical assessments, safety planning, and rapid triage within a 24/7 schedule for members nationwide in a remote setup.

You will document meticulously, use advanced platforms, and ensure confidentiality under EAP and corporate policies, supporting diverse clients across the United States.

Qualifications

• 1+ years of crisis intervention experience.
• Valid unrestricted independent behavioral health clinical license per state regulations.
• 24x7x365 call center coverage required.

Responsibilities

• Provide on-demand, single-session consultations via phone, video, or chat.
• Conduct clinical assessments and safety planning.
• Document in real time and ensure confidentiality.
• Support members by connecting them with the right resources.
• Maintain compliance with EAP and enterprise policies.

Skills

Crisis intervention

Licensure: LPC/LMFT/LCSW/LMHC/LCMHC/Li

Education

Master's Degree in behavioral health counseling

Job description

CVS Health is hiring an EAP Clinical Counselor to provide on-demand consultations via phone, video or chat. The role emphasizes clinical assessments, safety planning, and rapid triage within a 24/7 schedule for members nationwide in a remote setup.

You will document meticulously, use advanced platforms, and ensure confidentiality under EAP and corporate policies, supporting diverse clients across the United States.