Remote EAP Clinical Counselor (24/7 Mental Health Support)

CVS Health; Kansas; Hybrid; USD 54,000 - 143,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement savings options

Paid time off

Job summary

CVS Health is hiring an EAP Clinical Counselor to deliver on-demand mental health support nationwide from a fully remote USA location. The role uses phone, video, and chat to provide single-session consultations, assessments, safety planning, and triage with real-time documentation.

Required are a Master’s in behavioral health counseling and an unrestricted state license plus 1+ year of crisis intervention experience. Eligible for CVS Health benefits and bonus programs.

Qualifications

• 1+ year of crisis intervention experience.
• Unrestricted clinical license to practice per state regulations (LPC/LMFT/LCSW/LMHC etc.).
• 24x7x365 call center coverage required.

Responsibilities

• Deliver on-demand single-session consultations, assessments, safety plans, triage and information services.
• Provide care via phone, video, and chat with real-time documentation.
• Maintain confidentiality and compliant recordkeeping per policies.
• Collaborate with the team to connect members to the right solutions.

Skills

Crisis intervention

Clinical assessment

Call center

Communication skills

Education

Master's degree in behavioral health counseling

Job description

CVS Health is hiring an EAP Clinical Counselor to deliver on-demand mental health support nationwide from a fully remote USA location. The role uses phone, video, and chat to provide single-session consultations, assessments, safety planning, and triage with real-time documentation.

Required are a Master’s in behavioral health counseling and an unrestricted state license plus 1+ year of crisis intervention experience. Eligible for CVS Health benefits and bonus programs.