Remote E-commerce Ops Manager | Shopify & Logistics

HireHawk Inc.; United States; À distance; USD 20 000 - 25 000; Plein temps

Avantages offerts par ce poste

Access to $200k+ perk marketplace

Earn up to 50% of approved earnings早

Résumé du poste

HireHawk Inc. is seeking an experienced E-commerce Operations Manager to oversee and run day-to-day Shopify operations for a US-based remote role. This high-ownership operator position manages the full order-to-delivery pipeline, customer operations, and coordinates a small remote/offshore team.

You will optimize processes, ensure on-time fulfillment, and collaborate with leadership to scale growth. This contractor role offers USD 1,800–2,200 per month, with EST work hours Monday to Friday.

Qualifications

• Experience leading end-to-end Shopify operations in a fast-growing e-commerce brand.
• Proven ability to manage fulfillment coordination and logistics.
• Experience managing remote or offshore teams.
• Strong organizational and project management skills.
• Experience in B2B e-commerce environments (bulk/custom orders).

Responsabilités

• Manage daily Shopify store operations end-to-end.
• Oversee full order lifecycle: intake → production → fulfillment → delivery.
• Coordinate with suppliers, production teams, and fulfillment partners.
• Manage customer operations, including issue resolution and communication.
• Lead and manage a small remote/offshore team.
• Implement and optimize operational processes and workflows.
• Ensure order accuracy, delivery timelines, and customer satisfaction.
• Support project management initiatives across operations and fulfillment.
• Collaborate with leadership to scale operations and improve efficiency.
• Hands-on Shopify operations experience (a must).
• Print-on-demand or custom product experience.
• Familiarity with tools such as Klaviyo, Close CRM or similar e-commerce/CRM platforms.
• Experience scaling operations in growing brands.

Connaissances

Shopify operations

Team leadership

Process improvement

Logistics coordination

Customer operations

Project management

B2B e-commerce

Print-on-demand

Klaviyo

Close CRM

Outils

Klaviyo

Close CRM

CRM platforms

Description du poste

HireHawk Inc. is seeking an experienced E-commerce Operations Manager to oversee and run day-to-day Shopify operations for a US-based remote role. This high-ownership operator position manages the full order-to-delivery pipeline, customer operations, and coordinates a small remote/offshore team.

You will optimize processes, ensure on-time fulfillment, and collaborate with leadership to scale growth. This contractor role offers USD 1,800–2,200 per month, with EST work hours Monday to Friday.