E-commerce Director / Senior E-commerce Manager (Remote) | Canada

HireHawk Inc.; United States; Remote; USD 670,000 - 804,000; Full time

Benefits offered by this job

Perk marketplace access (to $200K+)

Early payout option

Job summary

HireHawk Inc. is seeking an experienced e-commerce leader to own our Shopify site and build the digital commerce function from the ground up. You will audit the current site, define what “great” looks like, and execute a roadmap focused on conversions, analytics, merchandising, and operations.

As we scale, you’ll guide paid media, CRM, and team-building efforts. This remote role requires 5+ years in e-commerce with clear ownership of site performance and revenue outcomes, plus strong

Qualifications

• 5+ years in e-commerce with ownership of site performance and revenue outcomes.
• Strong Shopify expertise including admin, catalog management, configurations, and app integrations.
• Proven ability to improve conversion through CRO, merchandising, and funnel optimization.
• Strong analytics instincts: reporting, behavior interpretation, and prioritization.
• Experience working with cross-functional teams (design, dev, copy, photo/content, CRM).
• Comfortable leading in lean, entrepreneurial environments and reporting to founders.
• Fashion/apparel DTC experience with brand site ownership or revenue responsibility.
• Based in Canada with overlapping hours across North American time zones.

Responsibilities

• Own the end-to-end Shopify experience including backend ops and storefront performance.
• Audit the current site and create a 30/60/90-day execution plan.
• Improve CRO, conversion, and revenue per visitor.
• Elevate on-site merchandising to boost AOV and conversion.
• Build reliable analytics and performance reporting.
• Manage promotions and merchandising calendar aligned to revenue goals.
• Improve catalog and inventory hygiene.
• Coordinate with designers, developers, copywriters, photographers, and partners.
• Hire/manage freelancers/agencies as needed; build scalable processes.
• Define and track KPIs for a profitable, scalable DTC channel.

Skills

E-commerce leadership

Shopify expertise

CRO optimization

Analytics & reporting

Cross-functional collaboration

Remote/lean environment

Founders reporting

Brand-focused DTC

Tools

Shopify

Job description

• Location:Remote / Virtual
• Job Type:Full-Time
• Salary Range:$5,000 - $6,000/month

AtHireHawk,weconnecttopglobaltalentwithhighperformingU.S.companies.Ourfocusisonfindingexceptionalprofessionalswhobringbothexpertiseanddrivetoeveryrole.We'repassionateabouthelpingcandidatesgrowtheircareerswhilesupportingourclientswithreliable,remote-readytalentthatmakesanimpactfromdayone.

This role is for a strategic, hands-on e-commerce leader who can take full ownership of our Shopify site and build the digital commerce function from the ground up. You'll partner closely with the Founder, auditing what exists today, defining what "great" looks like, and executing the roadmap to get us there. The first phase is not about throwing money at ads, it's about fixing fundamentals: site experience, analytics, merchandising, conversion, and operations. As the foundation strengthens, you'll help us scale into paid media and CRM thoughtfully, and build the right team and partner bench over time.

Responsibilities:

• Own the end-to-end Shopify experience, from backend operations to the storefront experience and on-site performance
• Audit the current site, identify the highest-impact fixes, and turn them into a clear 30/60/90-day execution plan
• Improve conversion rate and revenue per visitor through CRO, funnel analysis, and disciplined experimentation
• Elevate on-site merchandising (collections, product pages, navigation, search, promotions) to increase AOV and conversion
• Build reliable analytics and reporting that make performance clear (what's working, what's not, and why)
• Create and manage a promotional and merchandising calendar that supports revenue goals without eroding brand value
• Improve catalog and inventory hygiene (product data, tags, collections, and operational accuracy)
• Manage cross-functional execution with designers, developers, copywriters, photographers/content teams, and other partners
• Vet, hire, and manage freelancers and agencies as needed - and build scalable processes as the function grows
• Define and track the KPIs that matter most for a profitable, scalable DTC channel

Must-Have:

• 5+ years of e-commerce experience, with clear ownership of site performance and revenue outcomes
• Strong Shopify expertise (admin, catalog management, configurations, and third-party app/integration oversight)
• Proven ability to improve conversion through CRO, merchandising, and checkout/funnel optimization
• Strong analytics instincts: you know how to set up reporting, interpret behavior, and prioritize what moves the needle
• Experience working cross-functionally with creative and technical partners (design, dev, copy, photo/content, media/CRM)
• Comfortable operating in lean, entrepreneurial environments where you lead and execute (especially in the early stages)
• Experience reporting directly to founders
• Fashion/apparel DTC experience with ownership of a brand site or meaningful revenue responsibility
• Based in Canada, with the ability to overlap working hours with North American time zones

Nice to Have:

• Experience rebuilding or modernizing an under-optimized Shopify store (especially mobile experience and conversion infrastructure)

• CRM/email experience (strategy, segmentation, lifecycle flows) and/or experience scaling paid media after foundations are in place

• Familiarity with AI tools that support creative workflows, photography enhancement, or digital merchandising

• Access to a $200K+ perk marketplace with discounts on 150+ global services.

• Option to withdraw up to 50% of approved earnings before payday.