Remote Drone Security Field Engineer

Axon; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Axon is seeking a Deployment Specialist for the Dedrone integration footprint with LATAM reach. The role focuses on leading post-sale deployments, coordinating hardware logistics, and delivering targeted training to public safety and IT teams.

You will work with Axon and Dedrone systems, shaping deployment success across remote sites. The ideal candidate has 3–5 years in customer-facing deployment roles, strong networking knowledge, and the ability to travel extensively.

Qualifications

• 3–5 years of experience in customer-facing roles such as Professional Services, Field Engineering, Deployment
• Direct experience deploying hardware/software in complex environments
• Understanding of drone systems, airspace management, RF sensing, or UAS programs (FAA Part 107 preferred)
• Deep familiarity with IP networking, SNMP, DHCP, PoE, Linux CLI, and system administration
• Confident training presence; able to present technical workflows to executives and users
• Experience working with public safety agencies, particularly law enforcement or security operations
• Project and stakeholder management skills; able to own a deployment from kickoff to success
• Willingness to travel heavily and adapt to dynamic customer needs
• Must be able to lift at least 50 pounds and climb ladders in field deployments

Responsibilities

• Lead end-to-end deployments as primary post-sale contact
• Deliver role-based training to diverse customer teams
• Guide customers to integrate Dedrone systems with Axon products
• Coordinate and manage third-party training and integration vendors
• Conduct site assessments for hardware placement and design
• Create deployment documentation, SOPs, training plans
• Provide post-deployment monitoring and issue resolution
• Relay customer feature requests and bug reports to Product/Engineering
• Attend strategic customer meetings with Sales for validation
• Lead or support POCs and RFP/RFI responses
• Draft or validate Statements of Work (SOW) based on deployment scope

Skills

Customer facing

Training delivery

Public safety experience

Executive presentation

Travel willingness

Physical capability

Education

FAA Part 107 certification (preferred)

Tools

IP networking

SNMP

DHCP

PoE

Linux CLI

System administration

Job description

Axon is seeking a Deployment Specialist for the Dedrone integration footprint with LATAM reach. The role focuses on leading post-sale deployments, coordinating hardware logistics, and delivering targeted training to public safety and IT teams.

You will work with Axon and Dedrone systems, shaping deployment success across remote sites. The ideal candidate has 3–5 years in customer-facing deployment roles, strong networking knowledge, and the ability to travel extensively.