Remote Donor Support Specialist

ACD Direct; Jonesboro (AR); Remote; USD 13,776 - 20,664; Part time

Job summary

A customer service firm is seeking experienced professionals for their Winter Campaign project. This independent contractor role involves answering inbound donation calls, requiring a minimum of 6 months telephone experience and strong communication skills. Candidates must be self-motivated and able to type at least 40 WPM. Certification for the project begins on October 15th, with onboarding available shortly after. This is a great opportunity to earn during a busy campaign period.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be able to type 40 WPM or higher.
• Strong listening skills and effective communication abilities.

Responsibilities

• Answer inbound calls from customers.
• Provide excellent service and maintain call control.
• Work independently with minimal supervision.

Skills

Telephone experience

Computer knowledge

Self motivation

Typing speed (40 WPM)

Listening skills

Communication skills

Job description

A customer service firm is seeking experienced professionals for their Winter Campaign project. This independent contractor role involves answering inbound donation calls, requiring a minimum of 6 months telephone experience and strong communication skills. Candidates must be self-motivated and able to type at least 40 WPM. Certification for the project begins on October 15th, with onboarding available shortly after. This is a great opportunity to earn during a busy campaign period.