Remote District Service Leader – Auto Dealer Growth

Mazda Motor Corporation; East Windsor Hill (CT); Remote; USD 87,000 - 126,000; Full time

Job summary

Mazda Motor Corporation is seeking District Service Managers who serve as the direct interface with Mazda dealers. DSMs help dealers improve the Mazda customer experience, grow revenue and profit for their dealers and for Mazda, and ultimately increase service retention and repurchase loyalty in line with Mazda BVM philosophies.

Key duties include developing relationships with dealers and Mazda colleagues, analyzing profitability, implementing action plans to raise service levels, and guiding

Qualifications

• Bachelor's degree in business administration, automotive technology, marketing, or related discipline preferred (or equivalent work experience).
• 4+ years of overall work experience with a proven track record of success.
• 2+ years in a sales-related capacity; wholesale automotive experience preferred.

Responsibilities

• Develop relationships with Mazda dealers and colleagues to improve customer satisfaction and profitability.
• Analyze profitability and advise on actions to increase revenue while controlling costs.
• Review reports and dealer contact data to identify gaps and implement best practices.
• Assist in marketing and dealer merchandising across platforms.

Skills

Relationship building

Project management

Communication skills

Business acumen

Computer skills

Education

Bachelor's degree

Tools

Spreadsheet

Internet applications

Job description

Mazda Motor Corporation is seeking District Service Managers who serve as the direct interface with Mazda dealers. DSMs help dealers improve the Mazda customer experience, grow revenue and profit for their dealers and for Mazda, and ultimately increase service retention and repurchase loyalty in line with Mazda BVM philosophies.

Key duties include developing relationships with dealers and Mazda colleagues, analyzing profitability, implementing action plans to raise service levels, and guiding