District Service Growth Lead (Remote)

Mazda Motor Corporation; Central City (KY); Remote; USD 87,000 - 126,000; Full time

Job summary

Mazda Motor Corporation is seeking a District Service Manager to directly interface with Mazda dealers within the assigned territory. The role focuses on improving the Mazda customer experience, growing revenue and profits for dealers and for Mazda, and increasing service retention and repurchase loyalty according to Mazda BVM philosophies.

DSMs will consult with dealer principals and managers to implement action plans, analyze profitability, and ensure consistent, measurable improvements in

Qualifications

• Must hold a valid driver's license.
• Strong ability to plan, organize and manage multiple projects.
• Solid business acumen in dealership operations.
• Excellent written and verbal communication skills.
• Ability to establish relationships with dealers and internal teams.
• Proficient with spreadsheets and online tools.

Responsibilities

• Develop relationships with Mazda dealers and Mazda colleagues to improve service and profitability.
• Collaborate with dealerships to implement action plans for customer experience and retention.
• Perform profitability analyses and advise on cost control.
• Review reports and identify gaps, recommending best practices.
• Drive service traffic and wholesale parts revenue through advisory support.
• Support marketing and dealer merchandising initiatives.

Skills

Driver's License

Project management

Dealership operations

Communication skills

Relationship building

Spreadsheet proficiency

Education

Bachelor's degree in business administration

Job description

Mazda Motor Corporation is seeking a District Service Manager to directly interface with Mazda dealers within the assigned territory. The role focuses on improving the Mazda customer experience, growing revenue and profits for dealers and for Mazda, and increasing service retention and repurchase loyalty according to Mazda BVM philosophies.

DSMs will consult with dealer principals and managers to implement action plans, analyze profitability, and ensure consistent, measurable improvements in