Automotive District Service Growth Leader

Mazda Motor Corporation; Minneota (MN); Remote; USD 87,000 - 126,000; Full time

Job summary

Mazda Motor Corporation is seeking a District Service Manager to serve as the primary liaison with Mazda dealers within an assigned territory. DSMs aim to improve customer experience, drive dealer profitability, and boost service retention and repurchase loyalty in line with Mazda BVM philosophies.

The role focuses on building dealer relationships, developing action plans with dealership management to enhance service operations, analyze profitability, review reports, and implement best practices

Qualifications

• Bachelor's degree preferred in business administration, automotive technology, marketing, or related discipline.
• Minimum of 4+ years overall work experience with leadership in a sales-related capacity.
• Strong communication, planning and relationship-building abilities; proficient with spreadsheet and internet applications.

Responsibilities

• Develop effective relationships with assigned Mazda dealers and Mazda colleagues to improve service and parts operations and profitability.
• Collaborate with dealership management to execute action plans that enhance customer experience and service retention.
• Perform profitability analyses, review reports, identify gaps, and implement best practices.
• Review reports and trends to guide dealer contacts and ensure compliance with policies.
• Travel daily to dealer locations and support regional service and marketing initiatives.

Skills

Driver's license

Project planning

Business acumen

Communication

Relationship building

MS Office / spreadsheets

Education

Bachelor's degree (business/automotive/marketing or related)

Job description

Mazda Motor Corporation is seeking a District Service Manager to serve as the primary liaison with Mazda dealers within an assigned territory. DSMs aim to improve customer experience, drive dealer profitability, and boost service retention and repurchase loyalty in line with Mazda BVM philosophies.

The role focuses on building dealer relationships, developing action plans with dealership management to enhance service operations, analyze profitability, review reports, and implement best practices