Remote Director, Specialty Pharmacy Fulfillment

Lumicera; Olympia (WA); Remote; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

20 days paid time off

4 weeks paid parental leave

9 paid holidays

401K company match up to 5%

Adoption Assistance Program

Flexible Spending Account

Educational Assistance Plan and Pro/Mb

Referral Bonus Program – up to $750

Job summary

Lumicera Health Services seeks a Director, Fulfillment Operations to lead the vision and delivery of nationwide pharmacy fulfillment. You will oversee inventory, cold chain, dispensing, shipping, and service delivery while building the cross-functional org design and staffing to support growth and business continuity.

The role emphasizes strategy, continuous improvement, and collaboration with IT and organizational leaders to optimize patient care and the customer experience across multiple

Qualifications

• Graduate of ACPE Accreditation School of Pharmacy with a B.S. Pharmacy or Pharm.D, degree with current, unrestricted license required
• Current, unrestricted licensure as a Registered Pharmacist in the state of residence, or the ability to gain reciprocity within 4 months.
• Minimum of five years as a licensed pharmacist preferred
• 4 – 5 years’ experience in specialty pharmacy preferred
• Previous supervisory experience preferred
• Managed care and/or PBM experience preferred
• Participate in, adhere to, and support compliance program objectives
• The ability to consistently interact cooperatively and respectfully with other employees

Responsibilities

• Conduct operational redesign and develop and execute business strategies that increase service levels, operational capabilities, and efficiencies.
• Direct and oversee Patient Services and Specialty Programs staffing requirements by analyzing trends, developing forecasts, researching business requirements, and analyzing workflows, in conjunction with WFM function
• Collaborate with IT leadership to ensure necessary systems and applications are in place to support fulfillment operations
• Develop and implement strategic plans for the operational infrastructure of systems, processes and personnel
• Develop and implement continuous operational improvements focused on enhancing patient care while optimizing the customer experience
• Collaborate with leaders from across the organization to optimize processes to improve efficiency, safety, and patient experience
• Monitor and report pharmacy service KPIs to Pharmacy Managers and Executive Leaders
• Participate in Quality Improvement Projects and contribute to the Quality Oversight Review Committee
• Investigate and create business cases around new technology solutions to aid in efficient fulfillment operations or enhanced patient experience
• Develop and oversee an efficient, cost effective, safe, and patient-centric fulfillment strategy across all locations

Skills

Pharmacy leadership

Regulatory compliance

Cross-functional collaboration

Strategic planning

Staff development

Education

ACPE-accredited School of Pharmacy, B.S./Pharm.D

Tools

PBM systems

Job description

Lumicera Health Services seeks a Director, Fulfillment Operations to lead the vision and delivery of nationwide pharmacy fulfillment. You will oversee inventory, cold chain, dispensing, shipping, and service delivery while building the cross-functional org design and staffing to support growth and business continuity.

The role emphasizes strategy, continuous improvement, and collaboration with IT and organizational leaders to optimize patient care and the customer experience across multiple