Remote Director of Strategic Client Growth

EPAM Systems; San Francisco (CA); Remote; USD 190,000 - 270,000; Full time

Job summary

EPAM Systems in San Francisco seeks a Director, Client Partner to manage a portfolio of strategic accounts, drive growth and client success, and orchestrate AI, cloud, and digital transformation initiatives across stakeholders.

You will map client initiatives to EPAM capabilities, build strong relationships with C-suite and cross-functional teams, and lead GTM efforts with sales to secure expansion opportunities while maintaining high client satisfaction.

Qualifications

• Proven experience managing technological accounts with growth and retention.
• Experience selling and managing transformation projects (digital, e-commerce, data analytics, cloud migrations, AI).
• Strong ability to position AI solutions within client contexts and business environments.
• Excellent communication and relationship-building skills across organizational levels.
• Strategic mindset to map client initiatives to solutions and identify growth opportunities.
• Business acumen to manage P&L and drive profitable account growth.
• Demonstrated ability to leverage AI in delivering Client Partner work.

Responsibilities

• Manage a portfolio of accounts with significant P&L responsibility across client orgs.
• Identify growth opportunities by mapping client initiatives to EPAM's capabilities.
• Collaborate with sales to develop GTM materials and outreach plans.
• Serve as the primary escalation point for client delivery issues and satisfaction.
• Position EPAM offerings against competitors, including AI, cloud, and digital transforms.
• Build cross-department opportunities by understanding client structures and stakeholders.
• Articulate the business value delivered through EPAM initiatives.

Skills

Portfolio management

Strategic relationship building

Executive communication

Growth strategy

AI solutions knowledge

P&L management

Job description

EPAM Systems in San Francisco seeks a Director, Client Partner to manage a portfolio of strategic accounts, drive growth and client success, and orchestrate AI, cloud, and digital transformation initiatives across stakeholders.

You will map client initiatives to EPAM capabilities, build strong relationships with C-suite and cross-functional teams, and lead GTM efforts with sales to secure expansion opportunities while maintaining high client satisfaction.